UBC has numerous advising offices that provide student support in a wide variety of areas. Therefore, it is useful to know which authority to direct your questions to. This can reduce cases where you go to an appointment (or to wait for over 5 business days over email) only to find out that the particular advising office does not have the most reliable answer for you.
Where to direct questions
If you are a prospective COGS student
COGS Program Coordinator (after consulting the Application Instructions and the FAQ first)
COGS Program Coordinator (after consulting the Application Instructions and the FAQ first)
COGS Program Coordinator AND your home Faculty (Arts Advising or Science Advising)
Your course instructor (cc. cogs.advising {at} ubc.ca). More information can be found in the FAQ
Your course instructor. More information can be found in the FAQ
Your course instructor or TA
If you are a current COGS student
COGS Program Coordinator (NOTE: The COGS Program is not a dictator; it will not decide for you which module courses to take.)
Your home Faculty (Arts Advising or Science Advising)
COGS Program Coordinator AND your home Faculty (Arts Advising or Science Advising)
COGS Program Coordinator and the Cognitive Systems Society (undergraduate student society)
Your home Faculty (Arts Advising or Science Advising)
Your home Faculty (Arts Advising or Science Advising)
Your home Faculty and goal Faculty advising offices
Transfer/Admissions Office and/or your home Faculty (Arts Advising or Science Advising)
Your course instructor (cc. cogs.advising {at} ubc.ca). More information can be found in the FAQ
Your course instructor. More information can be found in the FAQ
Your course instructor or TA
Depending on the issue:
The Faculty's Advising Office (most likely Arts Advising or Science Advising)
COGS Program Coordinator (or Computer Science Advising if you are in the B.Sc. Computational Intelligence and Design stream)
If you are a graduating COGS student
COGS Program Coordinator (NOTE: The COGS Program is not a dictator; it will not decide for you which module courses to take.)
Your home Faculty (Arts Advising or Science Advising)
Your home Faculty (Arts Advising or Science Advising)
How to ensure a smooth communication with advisors from diverse areas
- Take a close look at the relevant page in UBC’s website to see if your question has already been addressed there.
- Check the UBC Academic Calendar (UBC’s rulebook) to see if your question has already been addressed there.
- When composing an email, always include your student number either in the subject heading, your signature, or both.
- When asking a question regarding Degree Navigator to your Faculty or Department/Program Advisor, in addition to your student number please include the Degree Navigator version you are using (e.g. 2019W).